Privacy Policy

CreativeSky.AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at creativesky.ai or engage with our consulting services.

1. Information We Collect

Information You Provide

• Contact information: name, email address, company name, and phone number submitted through our contact form or during consultations.
• Project details: information about your business needs, technical requirements, and project scope shared during engagements.
• Communications: records of correspondence when you contact us via email or our website.

Information Collected Automatically

• Device and browser data: IP address, browser type, operating system, and device identifiers.
• Usage data: pages visited, time spent on pages, referring URLs, and navigation patterns.
• Log data: server logs that record requests made to our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests.
• Provide, maintain, and improve our consulting and development services.
• Send you project updates, invoices, and service-related communications.
• Analyze website usage to improve user experience and site performance.
• Comply with legal obligations and protect against fraudulent or unauthorized activity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website uses essential cookies required for basic site functionality. We do not use third-party advertising cookies or cross-site tracking pixels. Any analytics we perform are based on server-side log analysis and do not involve placing tracking cookies on your device.

4. Third-Party Services

We may use third-party services to support our operations, including:

• Email delivery: Microsoft 365 for sending and receiving email communications.
• Hosting: Vercel for website hosting and content delivery.
• Domain services: DNS and domain registration providers.

These providers have their own privacy policies governing how they handle data. We only share the minimum information necessary for them to perform their services.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. For details on our security practices, see our Security page.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 24 months unless you request earlier deletion. Client engagement records are retained in accordance with applicable business and tax regulations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to processing of your data for certain purposes.

To exercise any of these rights, contact us at hello@creativesky.ai. We will respond to verified requests within 30 days.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information. We do not sell personal information.

European Residents (GDPR)

If you are located in the European Economic Area, we process your personal data on the basis of legitimate interest (providing requested services) or your explicit consent. You have the right to lodge a complaint with your local data protection authority.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: