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Security

At CreativeSky.AI, security is built into everything we do — from the infrastructure we deploy to the code we write and the processes we follow. Here is how we protect your data and systems.

Data Encryption

All data in transit is protected with TLS 1.3 encryption. Sensitive data at rest is encrypted using AES-256. We enforce HTTPS across all endpoints with HSTS headers and strict Content Security Policy.

Infrastructure Security

Our applications are deployed on enterprise-grade cloud infrastructure with automated security patching, network isolation, and DDoS protection. We use infrastructure-as-code to ensure consistent, auditable deployments.

Access Controls

We follow the principle of least privilege for all system access. Multi-factor authentication is required for all team members. Access to client data and systems is logged and regularly reviewed.

Compliance

We follow SOC 2 Type II practices and maintain compliance frameworks for HIPAA and GDPR. For regulated industries, we implement controls aligned with PCI-DSS, NIST, and ISO 27001 standards.

Secure Development

Security is integrated into our development lifecycle. We conduct threat modeling during architecture, automated dependency scanning in CI/CD, code reviews with security focus, and penetration testing before launch.

Incident Response

We maintain a documented incident response plan with defined roles, communication procedures, and post-incident review processes. Security incidents are triaged within 1 hour and stakeholders are notified within 24 hours.

Responsible Disclosure

If you discover a security vulnerability in our website or services, we appreciate your help in disclosing it responsibly. Please report vulnerabilities to hello@creativesky.ai with the subject line "Security Vulnerability Report." We ask that you:

  • Provide sufficient detail to reproduce the vulnerability.
  • Allow reasonable time for us to address the issue before public disclosure.
  • Do not access, modify, or delete data belonging to other users.

We commit to acknowledging your report within 48 hours and providing a resolution timeline within 5 business days.

Questions

For questions about our security practices or to request our security documentation, contact us at:

CreativeSky.AI

Asheville, North Carolina

Email: hello@creativesky.ai